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Performance Car Covers - Bespoke Indoor & Outdoor

Phone: +44 (0)1744 416530  
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Performance Car Covers - Bespoke Indoor & Outdoor :: Here to Help

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FAQ
 
Question : How soon will I get my cover after ordering and how much is delivery?
Answer : Each cover is custom made for you, to your specification, in your choice of colours. Each cover will fit your car like a glove and takes 10 to 14 days to make. Once complete we will dispatch via courier to your specified delivery address. If ordering from overseas then delivery will take slightly longer. UK Delivery is 5, European Delivery is 20 and for outside the EU is 70
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Question : Can I talk to someone about my requirements?
Answer : Yes, our knowledgeable staff are here to help you with any questions you may have. You can simply call us in the uk on +44 (0)1744 416530 or if its out of normal office hours use our online enquiry form and we will respond within 24 hrs.
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Question : Do I need to buy a cover made specifically to fit my car?
Answer : Yes, avoid "best fit" or your car falls into this category cover as it could damage your paint long term especially if an Outdoor Cover as it will move and ruffle in the wind. The more "general" the fit the more it will move. Small, Medium or Large size covers may initially sound like a "good deal", they are not and you'll regret it over time when your paintwork suffers. Dont say we didnt warn you....If its cheap, its cheap for a reason.
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Question : What colours are the covers and can I have?
Answer : We have a choice of 11 colours for indoor covers and 4 for outdoor covers, and you can have a combination of colours on either. Indoor covers also have a choice of piping colour.
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Question : Are the covers Breathable?
Answer : Yes, both our indoor and outdoor covers are fully breathable.
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Question : Are the ADVANCED covers fully waterproof?
Answer : Yes, totally waterproof, yet breathable with all seams sealed to stop leaking.
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Question : Do the ADVANCE covers have a soft internal lining?
Answer : Yes, there is a soft inner lining that is guaranteed not to scratch when ruffled by wind.
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Question : How is the cover attached to the car?
Answer : Both front and rear of the cover are elasticated and there are four underbody straps.
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Question : What kind of guarantee do I get?
Answer : There is a 2 year manufacturers guarantee on all our covers. Our garantee covers day to day useage of the cover and our covers have been specifically designed to widthstand high winds and both bad and good weather, but we ask our customers to use common sense when gale force winds are due. If the wind is stong enough to blow over a tree, truck, etc then chances are its going to damage your cover.
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Question : My car is not listed on your site, can you custom make me a cover?
Answer : Yes, we can accomodate the most unusual of car cover requests, this may involve sending us photographs and measuremenmts. We also offer an on site measuring up service. ( chargeable ).
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Question : Does the cover have a storage bag?
Answer : Yes, each cover comes with its own boot storage bag as standard.
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Question : I live outside the UK, can I still order a cover?
Answer : Yes, Our shopping cart displays the price in UK pounds and Euros and we offer a worldwide delivery service. You are responsible for any customs or local taxes if outside the EU.
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Question : How can I pay?
Answer : Our online store accepts secure payments via SECpay ( Visa,Mastercard,Maestro etc ) or PAYPAL or over the phone if you'd rather speak to a real person. You can even pay by cheque via our shopping cart.
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Question : Will the delivery of the cover need to be signed for?
Answer : Yes, you will need to sign for the item. If you are not able to, the courier / postal service will leave you a FAILED DELIVERY CARD. You MUST contact them to arrange an alternative collection otherwise they may eventually return the product to us. Should this happen we will have to charge you again for a re-delivery. This is why customers often have their covers sent to their work address. This is no problem for us as you can specify a billing and delivery address at the checkout.
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Question : My car has a radio antenna, how will the cover fit?
Answer : 99% of stubbie radio antennas unscrew at the base. Simply unscrew before fitting the cover. If the base has any sharp edges, cover with it with something soft before covering the car.
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Note : We always believe in using the latest technology available to provide the best and safest online shopping experience in the industry. With a huge investment in our state-of-the-art website and internal systems, plus our own in-house developers, you can be sure that the personal information you enter on our website is transmitted securely and safely and welcome and comments customers online shopping experience  
 
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